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Joined: 7/1/2018(UTC) Posts: 64 Thanks: 1 times Was thanked: 6 time(s) in 6 post(s)
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Folks have been complaining about Windows 10 printers not showing up in the "Printers & Scanners" GUI on our Windows 10. If you go into Notepad to print, the printers are listed there and work fine. This is very confusing for the users. I did some searches and it appears that I'm not the only one with the issue. Does anyone know how to fix?
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Rank: Advanced Member
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Joined: 7/1/2018(UTC) Posts: 64 Thanks: 1 times Was thanked: 6 time(s) in 6 post(s)
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It seems that the printers do indeed show up after a reboot.
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Rank: Advanced Member
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Joined: 7/1/2018(UTC) Posts: 64 Thanks: 1 times Was thanked: 6 time(s) in 6 post(s)
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After creating the following reg key and rebooting: {2227a280-3aea-1069-a2de-08002b30309d} had to be created. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{2227a280-3aea-1069-a2de-08002b30309d} Value: Default Data: Printers A "Printers" icon showed up on the desktop. New printers show up here but not in the "Printers & Scanners" GUI that is under settings for Windows 10 computers. It is kind of hit or miss whether or not the printers show up in the "Printers & Scanners" GUI in a timely manner. I think we will just install the reg key and have the users use the "Printers" shortcut that is on the desktop. Thanks, Dustin
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Rank: Advanced Member
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Joined: 7/1/2018(UTC) Posts: 64 Thanks: 1 times Was thanked: 6 time(s) in 6 post(s)
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This will make the old printers box show up also (handy to have): c:\windows\explorer.exe ::{2227A280-3AEA-1069-A2DE-08002B30309D} The problem that I had was actually with permissions on the C:\Windows\Temp folder. gwmi win32_printer was failing with a COM error. Procmon showed permission denied trying to get to the C:\Windows\Temp folder. I added the users group full control to the Temp folder and the printers started showing up. It also fixed the gwmi win32_printer problem.
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Rank: Advanced Member
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Joined: 7/1/2018(UTC) Posts: 64 Thanks: 1 times Was thanked: 6 time(s) in 6 post(s)
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Printers in Windows 10 are generally a nightmare! I also found out that creating a folder named "Printers.{2227A280-3AEA-1069-A2DE-08002B30309D}" is another way to get to the old functional printers folder. Running Windows 10 Build 1903.
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